As a case manager specialising in brain injury, I understand the unique and multifaceted challenges individuals face in their recovery. One of the most important aspects of my role is ensuring that each client receives personalised, holistic care that meets their individual needs, aspirations, and goals. Here are five key ways I bring personalised support to my clients:
1) Exploring Leisure and Hobbies
Recovery is not just about medical treatment; it’s about regaining a sense of self and purpose. I take the time to explore my clients’ leisure activities, hobbies, and passions to understand what truly brings them joy. This is incorporated into rehabilitation and goal-setting. For example, I had a client who loved walking their dogs. Working with their physiotherapists, we set a goal to incorporate dog walking into their therapy sessions. The dogs joined outdoor therapy, allowing the client to feel motivated while also benefiting from targeted physical therapy.
2) Social Connections and Family Involvement
For many individuals with brain injuries, reconnecting with loved ones is a critical part of rehabilitation. I work with families and support networks to integrate social activities that are meaningful to the client. One example involved a client who had a close relationship with their grandchildren. By working with an occupational therapist, we adapted the client’s home environment to ensure safe interaction with their family. Regular visits and family outings were part of the rehabilitation plan, supporting both the client’s emotional recovery and physical independence.
3) Tailoring Work-Related Goals and Vocational Rehabilitation
For clients who worked before their injury, returning to their job or starting vocational rehabilitation can be a key part of recovery. One client, a teacher, wanted to return to work. I collaborated with an employment specialist to design a personalised plan that included cognitive therapy and adaptive teaching strategies. We also worked with their employer to create a supportive environment, helping them gradually rebuild their confidence and skills.
4) Promoting Mental and Emotional Wellbeing
Mental health plays a significant role in the recovery process. Many individuals with brain injuries experience depression, anxiety, or post-traumatic stress. I ensure that emotional wellbeing is central to the rehabilitation plan. For instance, I supported a client who loved art therapy. Working with a clinical psychologist, we used art as an outlet for emotional expression. This not only supported their mental health but also became a valuable part of their rehabilitation.
5) Supporting Physical Health Through Tailored Exercise and Therapy Plans
Every brain injury is unique, and recovery needs a personalized approach to physical health. One of my clients, a former athlete, was determined to regain strength and mobility. I worked with their physiotherapist to create a rehab programme with sports-specific exercises. We included parts of their old training routine to keep it engaging, while making sure the exercises matched their current abilities.
These are just a few examples of how I bring individualised care and support to my clients, ensuring that their rehabilitation is not just a medical process but a journey towards regaining the life they love.
As a case manager, my approach is to view the person as a whole, factoring in their hobbies, goals, social needs, and emotional wellbeing.
If you or someone you care for is living with a brain injury, I encourage you to get in touch. I offer immediate needs assessments and work with solicitors to explore tailored case management approaches. Reach out to me at admin@annaecm.co.uk or via my contact form to start the conversation.
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